Retail Store Conversion: Choose Ace, the Customer's Place.



Retail Focus

  • In 2017, Ace ranked "Highest in Customer Satisfaction among Home Improvement Stores Eleven Years in a Row," according to J.D. Power and Associates.*
  • Dedicated field team that support all retailers
  • Retail programs and training proven to add value to your business

Take your business to the next level with a retail focus- a level of lasting profitability and long-term security. Turn your business around with the help of a seasoned retail store conversion team you can count on. When you convert your retail hardware store to Ace Hardware, you'll not only have a world class brand, you'll benefit from successful and proven operating and training methods to differentiate your business from the competition.



Increase sales and efficiency using available Ace retail store conversion operating methods.

Our dedicated trained staff is available to help retail owners in a variety of different areas of the business depending on your needs. It typically starts with a consultation to identify your individual goals. Like starting your own business, a customized execution plan is developed based on programs and training most appropriate for you.

Here's a glance at some of the training and support programs Ace offers:

20/20 Vision is Ace Hardware's long term retail growth strategy, built behind proven key focus areas and retail investments, our retailers will have the tools to build a customizable, long-term retail growth plan based on their goals.
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The Supply Place is Ace's business to business brand. We have the tools and resources to assist you in increasing sales with your most valuable customers. B2B is the best way to maximize sales with the least amount of investment - get more sales per square foot and maximize your existing inventory investment.
Helpful Certified a training program to become 100% Helpful though the Helpful 101 and 201 training programs
In-Store Pickup allows consumers to check product availability at their neighborhood Ace on acehardware.com through any device (mobile, tablet or desktop) and complete a purchase and have it fulfilled by your store's inventory within a three hour timeframe.

Plus:

  • Retail focus pricing strategies that help maximize store profitability
  • Inventory management systems that keep you in-stock, your counts accurate and your turns up
  • Product optimization reduces slow and redundant inventory to improve productivity while freeing up space for faster turning, more profitable SKUs, categories and niches
  • Ace Learning Place offers online or instructor led programs with a variety of content, including: product knowledge, staff management, customer service and other topics. Ace retailers can use this system to assign, track and manage staff training.

It's your business, do what's best for you and your employees for long-term viability. With the training and support from Ace Hardware, you can build for a secure future.

Featured Stories

America’s favorite home improvement retailer is…

Ace Hardware, known for its neighborly service and an intense focus on the customer experience, earned the top spot, with a composite loyalty score of 63%, in a study by…
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Ace Hardware Reports Second Quarter 2018 Results

• Record second quarter revenues of $1.6 billion, an increase of 6.4 percent from last year • U.S. same-store-sales up 3.3 percent during the quarter • Second quarter net income…
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Ace Hardware Expands Paint Partnership With Magnolia Home By Joanna Gaines®

TV personality’s premium interior paint line now available on acehardware.com/magnolia and participating Ace stores. Ace Hardware announced the launch of Magnolia Home by Joanna Gaines® Paint, marking the brand’s first-ever…
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Archived Stories

Ace Hardware reports second quarter 2017 results

– Record revenues of $1.5 billion, an increase of 4.6 percent from last year – Net income, including one-time pre-tax charges of $7.8 million for our warehouse reconfiguration to support…
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Backed by Visa, Ace steps up its rewards

October 3, 2010 | By Ken Clark The ability to bring instant credit to the sales floor of Ace Hardware stores is seen as a powerful new sales tool for…
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Boulder’s McGuckin dropping ties to True Value for Ace

McGuckin Hardware is ending its 30-year partnership with the True Value co-op as of Dec. 31, 2016, and will start buying from the Ace Hardware co-op as of Jan. 1,…
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