Retail Store Conversion: Choose Ace, the Customer's Place.



Retail Focus

  • In 2017, Ace ranked "Highest in Customer Satisfaction among Home Improvement Stores Eleven Years in a Row," according to J.D. Power and Associates.*
  • Dedicated field team that support all retailers
  • Retail programs and training proven to add value to your business

Take your business to the next level with a retail focus- a level of lasting profitability and long-term security. Turn your business around with the help of a seasoned retail store conversion team you can count on. When you convert your retail hardware store to Ace Hardware, you'll not only have a world class brand, you'll benefit from successful and proven operating and training methods to differentiate your business from the competition.



Increase sales and efficiency using available Ace retail store conversion operating methods.

Our dedicated trained staff is available to help retail owners in a variety of different areas of the business depending on your needs. It typically starts with a consultation to identify your individual goals. Like starting your own business, a customized execution plan is developed based on programs and training most appropriate for you.

Here's a glance at some of the training and support programs Ace offers:

20/20 Vision is Ace Hardware's long term retail growth strategy, built behind proven key focus areas and retail investments, our retailers will have the tools to build a customizable, long-term retail growth plan based on their goals.
The Supply Place a business to business strategy to help drive more business to business sales
Helpful Certified a training program to become 100% Helpful though the Helpful 101 and 201 training programs
In-Store Pickup allows consumers to check product availability at their neighborhood Ace on acehardware.com through any device (mobile, tablet or desktop) and complete a purchase and have it fulfilled by your store's inventory within a three hour timeframe.

Plus:

  • Retail focus pricing strategies that help maximize store profitability
  • Inventory management systems that keep you in-stock, your counts accurate and your turns up
  • Product optimization reduces slow and redundant inventory to improve productivity while freeing up space for faster turning, more profitable SKUs, categories and niches
  • Ace Learning Place offers online or instructor led programs with a variety of content, including: product knowledge, staff management, customer service and other topics. Ace retailers can use this system to assign, track and manage staff training.

It's your business, do what's best for you and your employees for long-term viability. With the training and support from Ace Hardware, you can build for a secure future.

Featured Stories

Ace announces 2017 Coolest Hardware Stores

Ace honors Garrett Ace Hardware and Harleysville Ace Hardware with prestigious award Ace Hardware is proud to recognize two local Ace Hardware stores with the company’s sixth annual “Coolest Hardware…
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Ace Hardware announces an “Extra Mile Promise”

Extension of Ace’s Brand Promise pledges to provide customers with everything they need to tackle paint projects in one trip Ace Hardware announces the first-ever Extra Mile Promise™, a guarantee…
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Ace Hardware ranks highest in customer satisfaction by J.D. Power 11 years in a row

The J.D. Power 2017 U.S. Home Improvement Retailer Satisfaction StudySM ranked Ace Hardware “Highest in Customer Satisfaction among Home Improvement Retail Stores” for the eleventh year in a row. Ace…
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Archived Stories

Backed by Visa, Ace steps up its rewards

October 3, 2010 | By Ken Clark The ability to bring instant credit to the sales floor of Ace Hardware stores is seen as a powerful new sales tool for…
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Boulder’s McGuckin dropping ties to True Value for Ace

McGuckin Hardware is ending its 30-year partnership with the True Value co-op as of Dec. 31, 2016, and will start buying from the Ace Hardware co-op as of Jan. 1,…
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Survey points to hardware optimism

How optimistic are 765 Ace Hardware retailers surveyed in the recent biennial Retailer Satisfaction Survey? Almost 90% say they “intend to grow and expand operations in the near term,” the…
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