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Conversion Stories: Byrum Ace Hardware

“Switching to Ace did several things for our business, but, probably most importantly, it renewed our enthusiasm about the hardware industry and our stores. The reset, fresh inventory and new approach to customer service have earned us new customers, better customer traffic and higher average tickets sales. The Ace “experience” has helped us increase our sales by more than 60% in the past two years; our customer counts and average tickets sales are both up, and, most importantly, our profits have also improved dramatically. The greatest frustration we have with the change to Ace is that we didn’t do it years before we did!”

-Jim Byrum, Owner

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