Conversion Stories: Byrum Ace Hardware

“Switching to Ace did several things for our business, but, probably most importantly, it renewed our enthusiasm about the hardware industry and our stores. The reset, fresh inventory and new approach to customer service have earned us new customers, better customer traffic and higher average tickets sales. The Ace “experience” has helped us increase our sales by more than 60% in the past two years; our customer counts and average tickets sales are both up, and, most importantly, our profits have also improved dramatically. The greatest frustration we have with the change to Ace is that we didn’t do it years before we did!”

-Jim Byrum, Owner

Featured Stories

Ace Hardware Reports Fourth Quarter and Full Year 2019 Results

Record fourth quarter revenues of $1.5 billion, an increase of 6.1 percent from last year U.S. same-store-sales up 2.1 percent during the quarter and 2.8 percent for the year Acehardware.com…
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Ace Hardware Gets Resourceful to Keep First Responders Safe

Southern Pines Ace Hardware has also stepped up its efforts to provide life-saving supplies to local first responders, nursing homes and government agencies including Moore County Emergency Management. “I got…
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City Paint + Ace Hardware Gives Away Masks to Frontline Workers

City Paint + Ace Hardware took to Facebook to announce a silent act of charity it had been doing all along. In recent weeks, the company managed to donate over…
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Archived Stories

Ace Hardware reports second quarter 2017 results

– Record revenues of $1.5 billion, an increase of 4.6 percent from last year – Net income, including one-time pre-tax charges of $7.8 million for our warehouse reconfiguration to support…
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Backed by Visa, Ace steps up its rewards

October 3, 2010 | By Ken Clark The ability to bring instant credit to the sales floor of Ace Hardware stores is seen as a powerful new sales tool for…
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Boulder’s McGuckin dropping ties to True Value for Ace

McGuckin Hardware is ending its 30-year partnership with the True Value co-op as of Dec. 31, 2016, and will start buying from the Ace Hardware co-op as of Jan. 1,…
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