Conversion Stories: Hobart Ace Hardware

“Since the switch, we have been very happy with our decision. We have seen higher profit margins and higher sales, but something else changed as well. Our customers. They expect more from us – they expect us to be “The Helpful Place” now. It is difficult to change the expectations of your customers. This change happened the instant we raised the “Ace Hardware” sign. We are now a known brand name to new customers. For us, the best way we have found to meet these new expectations and uphold our new “Helpful” reputation is to follow Ace’s 20/20 Vision platform.”

-Mark & Nicole Haller

Featured Stories

Ace Heartware: Second Chances

  In life, making mistakes is inevitable; however, it is not the mistakes that define us but the lessons we learn and the choices we make in response to those…
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Ace Hardware Reports Record Second Quarter 2020 Results

• Record second quarter revenues of $2.28 billion, an increase of 35.1 percent from last year • U.S. same-store-sales up 35.3 percent; Acehardware.com revenues up 493 percent • Record second…
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Archived Stories

Ace Hardware reports second quarter 2017 results

– Record revenues of $1.5 billion, an increase of 4.6 percent from last year – Net income, including one-time pre-tax charges of $7.8 million for our warehouse reconfiguration to support…
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Backed by Visa, Ace steps up its rewards

October 3, 2010 | By Ken Clark The ability to bring instant credit to the sales floor of Ace Hardware stores is seen as a powerful new sales tool for…
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Boulder’s McGuckin dropping ties to True Value for Ace

McGuckin Hardware is ending its 30-year partnership with the True Value co-op as of Dec. 31, 2016, and will start buying from the Ace Hardware co-op as of Jan. 1,…
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