Newsroom: This Is America’s Favorite Home Improvement Store—It’s Not Home Depot (or Lowe’s)

April 9, 2019

America sure does have an opinion about their favorite stores! The country named the cheapest grocery store, and it has also chosen a favorite home improvement retailer. While Home Depot and Lowe’s seem like front runners for home improvement needs, it turns out that Ace Hardware has been named the leader of the pack. The store makes it easy for customers to tackle any of these 40 home repairs anyone can do.

Market Force Information did a survey with 4,040 consumers to understand the preferences in terms of home improvement. Market Force Information uses a Composite Loyalty Index, which analyzes customer satisfaction, mystery shopping, and considers the number of complaints.

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